My family and I really love Kunang-Kunang but recently, our love for it has gone. Why??? The first time we went, everything was great, the food, the services and the price. Then, a few months later, the price went up, but we still go there because of the food. After that, we only go there if we ran out of idea where to eat.
So, when it was Abo's birthday, we decided to go there to celebrate his birthday. We ordered a lot of food but it was just like what we ordered every time we go there. We did noticed the service was a bit crappy but maybe its because of the holiday. (It was on the Sultan Selangor's birthday)
Before this, after the order was taken, the waiter will place your fork and spoon nicely in front of you. Then, you receive your drinks, your starter and then your main course but that day it was different from the usual.
We waited for ages for the drinks to arrive. The main course arrived first, which was the nasi goreng. The waiter just put your food but didn't give any fork and spoon, even tissue was not given. Then, came all the goreng2 food but still no fork and spoon. Along said maybe they wanted to deliver everything then only they gave it so the family could eat together. Then, they delivered the drinks.
Kaklong got her food and maybe like half an hour later, the starter arrived. The potato wedges and samosa. I thought starter was supposed to arrive first but maybe here they did it differently. Hubby's sandwich and eya's mashed potato didn't arrive at all. I think that was the easiest dish to prepare.
Nana didn't received her teppanyaki and Abo got a cold chicken breast. We got all this after hubby went to complaint for a few times. By this time, an uncle behind our table has called the manager and scolded him. We decided to wait for a few minutes and if our food still do not arrived, we would leave.
As it was a birthday celebration, we ordered a lot of side dishes and half of our food didn't arrived. Nana had to go and take the plain water and ice on her own, bringing the tray to our table.
Hubby and Along was going to burst. We left; hubby and along went to the cashier and demanded to see the manager. The manager was no where to be seen and we decided just to leave the place. Then, he came out and talked with hubby and Along. I didn't know what they talked but at the end, we left the place without paying for the food.
We was so sad that a Malay business had went down the drain. It seem all the Malay business work well the first time. Then, they got a lot of customer, prices goes up, quality going down and services is becoming crappy and crappy. Why don't they remain the same? Now, we have to find a new spot for our makan place.