I was not being able to update my blog as usual before this due to my sick lappie.
It could not start properly and the screen was fuzzy, with a vertical black line in the middle. When I tried to google it, most of the surfers said it maybe due to faulty screen.
So, I asked Hamdi to repair it, and he sent it to his friend in lowyat. The friend tried to replace the screen with all screen that he got, which was almost 10 types of screen and none successful. He tested it for a few weeks.
That didn't work, so the last resort was to call Dell. I didn't call Dell initially as my lappie warranty had finished and I read on the net that their parts is very expensive.
So, hubby called Dell and explained the problem. Remember that before calling Dell, you need to be prepared with your Service Tag and Express Service Code, and also to try troubleshoot your lappie online.
Luckily, we called Dell as it turned out that lappie has a year extended warranty for its motherboard.
2 days after the call, Dell rep came to my office and changed the faulty motherboard. The guy told me that if the motherboard is damaged, its better to buy a new lappie. BTW, the guy is new to the job and took almost 2 hours to open lappie.
I was so relieved and happy that lappie is healthy again and hope that it can serve us for a couple more years.
Lappie was sick, but now it 's back...
Posted by
arale
at
Tuesday, March 30, 2010
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